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Evidence Guide: MSS407032 - Facilitate improvements in the internal value stream

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSS407032 - Facilitate improvements in the internal value stream

What evidence can you provide to prove your understanding of each of the following citeria?

Identify opportunities for value stream improvements

  1. Identify improvements that have not delivered customer value
  2. Facilitate input from team and value stream members to develop ideas for improvements
  3. Determine which improvement options have been or may be restricted by value stream members
  4. Source and examine information to identify likely cause/s of restriction and determine potential for resolution
Identify improvements that have not delivered customer value

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate input from team and value stream members to develop ideas for improvements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine which improvement options have been or may be restricted by value stream members

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Source and examine information to identify likely cause/s of restriction and determine potential for resolution

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine agreed improvements with value stream members

  1. Plan communications and activities for resolution of restrictions with value stream members
  2. Facilitate engagement with value stream members and provide information on improvement opportunities and current or anticipated restrictions
  3. Work with value stream members to determine root cause of restrictions and negotiate solutions
  4. Determine costs and benefits from proposed changes in relation to value stream members, own process and overall value to customer
  5. Determine health, safety and environment (HSE) impacts of proposed changes
  6. Facilitate and document agreement between value stream members to select changes and define expected outcomes
Plan communications and activities for resolution of restrictions with value stream members

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate engagement with value stream members and provide information on improvement opportunities and current or anticipated restrictions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work with value stream members to determine root cause of restrictions and negotiate solutions

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine costs and benefits from proposed changes in relation to value stream members, own process and overall value to customer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine health, safety and environment (HSE) impacts of proposed changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate and document agreement between value stream members to select changes and define expected outcomes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Facilitate/oversee implementation of improvements

  1. Write formal proposal for selected changes in accordance with procedures
  2. Distribute proposal and address feedback and/or issues as needed to obtain required approvals from stakeholder
  3. Submit proposal and follow up as needed to obtain required sign-off
  4. Develop indicators and metrics of success for selected changes with input from stakeholders
  5. Arrange for collection and analysis of data relevant to indicators, metrics and context of changes
  6. Oversee planning and preparation of communications about changes using styles, methods and media to suit a range of audiences
  7. Liaise with value stream members to provide information and seek feedback on implementation
  8. Liaise with value stream members to identify and resolve issues that arise during implementation
Write formal proposal for selected changes in accordance with procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Distribute proposal and address feedback and/or issues as needed to obtain required approvals from stakeholder

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Submit proposal and follow up as needed to obtain required sign-off

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop indicators and metrics of success for selected changes with input from stakeholders

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Arrange for collection and analysis of data relevant to indicators, metrics and context of changes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Oversee planning and preparation of communications about changes using styles, methods and media to suit a range of audiences

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with value stream members to provide information and seek feedback on implementation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Liaise with value stream members to identify and resolve issues that arise during implementation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review effectiveness of changes

  1. Analyse results of changes to identify areas which have not delivered expected outcome
  2. Determine, with input from stakeholders, cause/s of unmet targets and recommendations to improve value stream
  3. Take or initiate action to progress recommendations
  4. Take or initiate action to sustain successful improvements through standardisation
Analyse results of changes to identify areas which have not delivered expected outcome

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine, with input from stakeholders, cause/s of unmet targets and recommendations to improve value stream

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take or initiate action to progress recommendations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take or initiate action to sustain successful improvements through standardisation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge